Bob and Joanne Fiddler
Bob and Joanne Fiddler

We (Bob and Joanne Fiddler) moved to the area in 2002 from Jacksonville in order to be closer to family in Okaloosa County. Former district managers with Jackson Hewitt, we decided to “go it alone” and opened Freedom Tax Service Plus in Crestview in the fall of 2002. After getting established, we recruited Joanne’s sister, Marcia Saranpa, away from her long career in the legal field to join in ownership.

Staff Profiles

Our staff, our Freedom “family”, is the key to the success we’ve enjoyed all these years. Each year, every tax preparer completes many, many hours of continuing education, so you can have confidence that you are dealing with competent folks. Each of our preparers is listed in the IRS’s nationwide listing of tax professionals ( which was published for the first time in 2015. Inclusion in the listing requires preparers to register with the IRS, complete many continuing education hours, and pass a competency exam. Should we encounter a situation that requires additional research, our membership in the National Association of Tax Professionals (NATP) gives us a “lifeline” to highly trained CPAs and Tax Attorneys.

Marcia Saranpa
Partner and Office Manager

Marcia begins her 18th year at Freedom in 2020. With experience comes knowledge and Marcia is recognized as one of our “go to” people for complex tax issues. Her 20+ years as a paralegal and office manager at a Fort Walton Beach attorney’s office allows her to provide additional insight that is often valuable. A stickler for policies and procedures, Marcia keeps our office in compliance and running efficiently. In addition to preparing oodles of tax returns, Marcia oversees the bookkeeping, payroll, and notary services that Freedom provides.


Michele websiste pic

Michele Kypfer
Tax Preparer and Assistant Office Manager

Michele begins her 13th year with Freedom in 2020. In addition to tax preparation, Michele serves as our Assistant Office Manager and handles bookkeeping and payroll for more than 20 of our small business clients. We especially appreciate her penchant for suggesting new and better ways of doing things.





Angela Moore
Tax Preparer & Bookkeeper

2020 will mark Angela’s 8th year with us. In addition to preparing tax returns she is responsible for the bookkeeping and payroll services for roughly 20 of our small business clients. She has a keen attention to detail and her calm, unflappable manner is especially valuable during the hectic days of tax season.




Janette McCord 
Tax Preparer & Bookkeeper

Janette has demonstrated a natural talent for understanding complex details and a willingness to dig into issues to be sure they are handled properly. As a Mom of six, she is also well acquainted with accomplishing tasks amidst a sometime frenetic, high pressure environment. In addition to tax preparation, she is responsible for the bookkeeping and payroll services for roughly 20 of our small business clients.  




TaShandra Matthews
Tax Preparer

We’re delighted to have Shan back again this tax season. Outside of tax season she is the Tangible Personal Property Manager at the Walton County Property Appraiser’s office. 2020 will be her 10th year preparing returns. Clients appreciate her professionalism, diligence and expertise. We love knowing that “if Shan did it, it’s been done right.”





Chip Fowler

Chip begins his 8th year with Freedom in 2020. His “day job” is serving as the Okaloosa County Schools Homeschool Liaison. Chip joins us each day after school and on Saturdays to serve as receptionist and all around helpful office guy. His cheerful, polite, and professional demeanor is a welcome sight to clients and co-workers.




Lori Ucello
Head Receptionist

Lori returns for more tax season excitement! Her sweet and empathetic manner is appreciated by clients and co-workers alike. Her background in recruiting and as a small business owner combined with a willingness to do whatever is required to take care of our clients will serve us all well in 2020!




Alexis McKinney

Although Alexis now works elsewhere during the week, what could be more fun than spending weekends with Freedom Tax? Given her familiarity with taxes, our business processes and our clients, she will be a great asset whenever she’s with us.